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Note: User-id's, server names, and email addresses are case sensitive-- use lowercase characters only.

  1. What are the Primary and secondary DNS numbers?

  2. What's the Dial-Up phone number?

  3. What's my email address? (ex: userid= penguin)

  4. What's the name of the mail server (POP3/SMTP servers)?

  5. What's the name of the news server (NNTP server)?

  6. What's the name of the Unix Shell/Personal FTP server?

  7. What's the maximum email message size you can send or receive at any one time?

  8. What's the Gateway address?

  9. What's my IP address?

  10. What are Iosphere's office/support hours?

  11. What are the methods of payment?

  12. What is the billing procedure?

  13. How do i check my usage, or account balance?

  14. When is payment due?

  15. I keep getting the "Check your username/password" error. What's wrong?

  16. I keep losing my connection. What's wrong?

  17. How do I terminate my service with Iosphere?